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Documented examples

Each record describes something a country built that the indicators do not capture. The source provides the published number; the mechanism is our interpretation.

Scores describe outcomes. These records describe how a country acted, what it needed and what happened. 742 of 742 records include a mechanism. They do not affect scores.

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4 of 742 deliveries

Agency

4 deliveries linked to Adults doing digital tasks.

Singaporesince 2016still operatingbears on Adults doing digital tasks

Singapore's national ICT-skills measurement and baseline

Singapore's Department of Statistics ICT-skills table reports 99.0% in the total row for residents aged 16โ€“74 in 2025, while 55.2% could use a basic arithmetic formula in a spreadsheet; the government uses the series to track SDG 4.4.1 and its Digital Skills for Life framework.

99 % of residents aged 16-74, residents with an ict skill in the total row, 2025. 55.2 % of residents aged 16-74, basic spreadsheet arithmetic skill, 2025. Singapore Department of Statistics, annual ICT-skills dataset (IMDA source), retrieved 2026-08-31.

The move, and what it needed

Singapore pairs a recurring skills measurement with a public baseline framework, Digital Skills for Life, and targeted support such as Seniors Go Digital. The combination makes digital capability a population service obligation rather than a one-off computer course, while the task rows reveal where basic access still masks deeper gaps.

Preconditions

  • A statistical agency and digital ministry able to repeat a common task taxonomy and publish the results
  • Universal connectivity and trusted public services that give adults reasons to practise digital tasks in daily life
  • Accessible coaching, devices and safety guidance for older and lower-income residents who are least likely to learn informally

Where else it has been used: Digital-skills programmes travel when measurement, everyday use and targeted help reinforce one another; connectivity statistics alone can conceal a population that still cannot complete consequential tasks.

Limits: The table records task-specific self-reported or survey-derived skills for Singapore residents, not independently tested proficiency, workplace transfer or equal access. The age base changed from residents aged 15 and above in 2016โ€“2020 to ages 16โ€“74 from 2021, and a high total can hide weak performance on harder tasks such as spreadsheet work.

Portugalsince 2007dismantledbears on Adults doing digital tasks

e.escola, a national laptop-and-broadband push

The European Commission's eSchool case study records more than 1.3 million people requesting laptops and broadband through Portugal's e.escola programme and more than one million laptops delivered in its first two years; the Portuguese government suspended the programme in 2011.

1,300,000 people, people requesting laptops and broadband (more than), 2007-2009. 1,000,000 laptops, laptops delivered in the first two years (more than), 2007-2009. European Commission Interoperable Europe, eSchool Programme (Portugal case), retrieved 2026-08-31.

The move, and what it needed

The state used a dedicated fund and mobile-operator partnership to put subsidised laptops and broadband into the hands of students, teachers and adult trainees, using schools and private partners for decentralised delivery.

Preconditions

  • A mechanism to target subsidies across students, teachers and low-income households
  • Private network operators able to supply devices and connectivity at national scale
  • Maintenance, training and replacement funding that lasts beyond the initial hardware handout

Where else it has been used: Device-and-connectivity programmes travel when skills support, maintenance and a durable funding model accompany procurement; a rapid hardware push can leave a capability gap when the subsidy is withdrawn.

Limits: Device distribution measures access, not sustained use, adult or student digital competence, learning outcomes or affordability after the subsidy. The scale figures come from the programme case study, while the suspension is recorded in a Portuguese government archive; the partnership and outstanding state payments also complicate any simple claim of a completed success.

Indiasince 2017delivered and closedbears on Adults doing digital tasks

Pradhan Mantri Gramin Digital Saksharta Abhiyan

India's PMGDISHA rural digital-literacy scheme enrolled 73,571,965 people, trained 63,941,718 and certified 47,836,188 by July 2024 through 20 hours of instruction in five digital-task modules.

63,941,718 people, candidates trained under pmgdisha, 2024-07-26. 47,836,188 people, candidates certified under pmgdisha, 2024-07-26. Press Information Bureau, Ministry of Electronics and Information Technology, Government of India, retrieved 2026-09-02.

The move, and what it needed

MeitY used village-level centres, a standard five-module curriculum and external certifying agencies to move a digital-literacy offer through rural India at household scale, with certificates uploaded to DigiLocker.

Preconditions

  • A delivery network able to reach Gram Panchayats and rural households
  • A common curriculum covering devices, internet, citizen services and digital payments
  • Independent assessment and an identity-linked certificate that makes completion portable

Where else it has been used: Digital-literacy programmes travel when training is tied to tasks people can immediately use and completion is independently checked; enrolment without post-training usage data can become a counting exercise.

Limits: The government reports administrative training and third-party certification totals, not independently tested digital competence or continued use of services. The scheme covered rural areas and one person per targeted household, so it is not a population-wide adult-skills rate; the source also does not report completion quality, attrition or post-training use.

Mexicosince 2015delivered and closedbears on Adults doing digital tasks

Puntos Mรฉxico Conectado, national digital learning centres

Mexico's communications ministry operated Puntos Mรฉxico Conectado centres in all 32 states, reporting more than 410,000 enrolled members and over 260,000 course enrolments by June 2017.

410,000 members, punto mรฉxico conectado enrolled members, 2017-06. 260,000 enrolments, course enrolments reported by the network, 2017-06. Secretarรญa de Infraestructura, Comunicaciones y Transportes, Government of Mexico, retrieved 2026-09-02.

The move, and what it needed

The communications ministry put free digital classrooms in every state, then used equipment and curriculum partnerships with firms such as Samsung to turn connectivity points into places where people could practise new tools.

Preconditions

  • A national network of staffed community centres rather than connectivity alone
  • Public funding for access and instructors across all states
  • Private partners willing to provide current equipment and course material

Where else it has been used: Digital-learning hubs travel when the state supplies trusted physical access and partners refresh the content; registrations without completion data should not be mistaken for population-wide proficiency.

Limits: The ministry reports registrations and course enrolments, not a comparable adult-skills test, completion rate or retained ability. The article is a programme announcement about a partnership and does not establish how many of the 410,000 members completed training or whether the network continued at that scale after 2017.