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Documented examples

Each record describes something a country built that the indicators do not capture. The source provides the published number; the mechanism is our interpretation.

Scores describe outcomes. These records describe how a country acted, what it needed and what happened. 742 of 742 records include a mechanism. They do not affect scores.

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9 of 742 deliveries

Coordination

3 deliveries linked to Public-private collaboration, University-industry collaboration.

Malaysiasince 2020still operatingbears on Public-private collaboration

JENDELA national digital-network plan

Malaysia's JENDELA Phase 1 connected 7.74 million premises with fibre by 2022, above its 7.5 million target, and raised 4G coverage in populated areas to 96.92% through a regulator-led programme delivered with telecommunications providers.

7,740,000 premises, premises passed by jendela fibre, 2022. 96.92 % of populated areas, 4g coverage in populated areas after jendela phase 1, 2022. JENDELA, Phase 1 concluding report, retrieved 2026-08-31.

The move, and what it needed

Malaysia's communications regulator set common coverage and fibre targets, coordinated multiple providers and retired 3G spectrum to concentrate investment on a shared 4G foundation before expanding 5G.

Preconditions

  • A regulator able to set measurable targets for competing network operators
  • Shared access to fibre backhaul, towers and spectrum during the transition
  • A public investment and reporting framework that makes rural gaps visible

Where else it has been used: Digital infrastructure partnerships travel when the state measures service geography and providers can share the underlying network. JENDELA's target-versus-delivery record is more informative than a generic broadband-penetration claim.

Limits: Premises passed and populated-area coverage measure network availability, not affordability, uptime, actual household subscriptions or rural service quality. The programme report combines regulator and industry-reported delivery and its coverage denominator excludes unpopulated areas, so it is not a national land-area measure.

Malaysiasince 2018still operatingbears on Public-private collaboration

DuitNow on the Real-time Retail Payments Platform

Bank Negara Malaysia merged its clearing subsidiary with the banks' payment consortium into PayNet, jointly owned by the central bank and the financial industry, which rolled out the Real-time Retail Payments Platform with DuitNow from December 2018; BNM statistics record 5,438.6 million RPP transactions worth RM3,638.1 billion in 2025, up from 109.3 million in 2019.

5,438.6 million transactions, rpp (duitnow) transaction volume, 2025. 109.3 million transactions, rpp (duitnow) transaction volume in the first full year, 2019. Bank Negara Malaysia, Payment Statistics, Table 3 Payment Systems (transaction volume and value), retrieved 2026-10-01.

The move, and what it needed

Bank Negara Malaysia merged its own clearing house with the banks' payment consortium into one jointly owned operator, then used it to build a shared real-time rail with a national proxy (phone and ID number) addressing database that every bank connects to.

Preconditions

  • A central bank willing to take an equity stake and bring a bank-owned consortium under one shared utility
  • An incumbent bank consortium with existing ATM and instant-transfer networks to fold in
  • Regulatory power to require participation and keep interbank fees low

Where else it has been used: Malaysia linked DuitNow to Singapore's PayNow and Indonesia's QRIS through bilateral agreements, and BNM and PayNet joined the BIS Project Nexus proof of concept, so the model is now travelling as cross-border linkage of national fast-payment utilities.

Limits: Transaction volume measures use of a shared rail, not the depth of collaboration: it does not show how costs, governance or pricing are split between BNM and the banks that owned MEPS (11 domestic banks per the 2017 release), nor whether non-bank participants get fair access in practice. Part of the growth substitutes for other electronic channels (Interbank GIRO, Instant Transfer) rather than adding new payments, and the 2019 base is the platform's ramp-up year, so the multiple overstates organic growth. The joint-ownership fact comes from a 2017 announcement of intent ('will be jointly owned'), not a current shareholder register. The central bank is both shareholder and overseer, so this is a central-bank-led utility as much as a partnership.

Malaysiasince 2015still operatingbears on University-industry collaboration

Public-Private Research Network (PPRN) matching grants

Malaysia's Ministry of Higher Education approved 680 Public-Private Research Network projects involving 634 companies by the end of 2022, with a total allocation of RM27.7 million, and 469 of them had closed as successfully completed.

680 projects, pprn projects approved, cumulative, 2022. 634 companies, companies involved in approved pprn projects, cumulative, 2022. Ministry of Higher Education Malaysia (KPT), Deputy Minister's speech at the PPRN 2.0 briefing and exhibition, 22 February 2023, retrieved 2026-10-02.

The move, and what it needed

The ministry matches a company's own contribution, on a sliding scale by company size, to pay a university or public research institute researcher to solve a problem the company brings, and pays the researcher's fee only after the project is certified complete.

Preconditions

  • University researchers allowed and rewarded to do consultancy-style projects for firms
  • A register of viable SMEs and agencies such as SME Corp that can vouch for them
  • A small grant line run centrally with a single online application system

Where else it has been used: PPRN 2.0 widened the original scheme after 2021. The same firm-states-the-problem design appears in the Philippines' CRADLE and Turkey's TรœBฤฐTAK 1505.

Limits: The figures come from a ministerial speech published on the ministry's site, not from an annual report or audit, and the page is in Malay with no English translation. They are cumulative since the programme began, so they do not show the annual rate. The projects are small: RM27.7 million across 680 projects is roughly RM41,000 of public money each, and the speech describes them as demand-driven projects to raise company productivity rather than joint research of the kind the indicator's survey item imagines. The productivity gain the speech quotes comes from a 2019 study by the Malaysia Productivity Corporation that is not cited here. The page writes the amount as 'RM 27,797,149.25 juta', a typo for RM27.8 million, and the record uses the rounded RM27.7 million the same sentence gives. The start year is not stated in the speech, which places PPRN under the 2015-2025 higher education blueprint.

Learning

1 delivery linked to Adult learning participation.

Malaysiasince 2001still operatingbears on Adult learning participation

Kolej Komuniti part-time and lifelong-learning (Pembelajaran Sepanjang Hayat) courses

Malaysia's public community colleges, run by the Ministry of Higher Education, counted 259,788 part-time students, including participants in Pembelajaran Sepanjang Hayat lifelong-learning courses, in 2024, against 259,810 in 2023, according to the ministry's Statistik Pendidikan Tinggi 2024.

259,788 students, part-time students in community colleges, total, part-time including psh programme (table 5.4), 2024. 259,810 students, same count for the previous year, same table, 2023. Ministry of Higher Education Malaysia (Kementerian Pendidikan Tinggi), Statistik Pendidikan Tinggi 2024, chapter 5 (Kolej Komuniti), Table 5.4 'Number of Part Time Students based on State of Institution and Gender by Community Colleges 2023-2024', source TVET Coordination Division, Department of Polytechnic and Community College Education, retrieved 2026-10-02.

The move, and what it needed

The higher education ministry uses its national network of community colleges, built for post-secondary vocational certificates, to also run short and part-time courses for local adults, and counts them in its annual statistics.

Preconditions

  • A network of public colleges spread across districts, close to where adults live
  • Short-course funding inside the college budget so courses can be cheap or free
  • A ministry statistics unit that collects part-time enrolment college by college

Limits: The ministry reports on its own colleges. The number sits in a PDF: Table 5.4 runs over several pages and the national total is on page 42 of the 72-page chapter file (printed page 143), with the note 'Part Time Student includes PSH programme'. The table does not split PSH short-course participants from part-time certificate and diploma students, does not give ages, and counts enrolments rather than unique people, so one adult taking three short courses can count three times and many PSH courses last hours or days. Against roughly 23 million Malaysians of working age it is about one participation per hundred adults, which is a reach figure, not a participation rate comparable with Eurostat or PIAAC. Earlier editions of the same publication give 238,581 (2018), 222,675 (2019), 118,455 (2020), 140,501 (2021) and 245,909 (2022), so the count halved in the pandemic and has since passed its pre-pandemic level; those figures are in the 2019, 2021 and 2023 chapter files, not at the cited URL. The 2025 edition of chapter 5 no longer carries a part-time table, so 2024 is the latest year published and the status rests on that year. The 2001 start is the year the community college system began operating as commonly reported; it was not read at the cited source.

Experimentation

1 delivery linked to Firms through regulatory sandboxes.

Malaysiasince 2016still operatingbears on Firms through regulatory sandboxes

Bank Negara Malaysia Fintech Regulatory Sandbox

Bank Negara Malaysia has operated a fintech regulatory sandbox since October 2016 and added an accelerated Green Lane for financial institutions in February 2024; as of June 2026 it reported 139 Standard and Green Lane applications submitted to date and five solutions in live testing.

5 count, solutions currently in testing in the sandbox, 2026-06. 139 count, standard and green lane applications submitted since 2016, 2026-06. Bank Negara Malaysia, Regulatory Sandbox page (Activities in the Sandbox), retrieved 2026-10-01.

The move, and what it needed

Bank Negara Malaysia published a sandbox framework that lets fintech firms test regulated financial services live under tailored conditions, then added a faster Green Lane so incumbents with a strong risk-management record can test with lighter procedures.

Preconditions

  • A single integrated prudential and conduct regulator for banking, insurance and payments that can grant case-by-case flexibility
  • Legal powers to vary requirements for a defined test without amending statute
  • Supervisory staff able to assess and monitor novel business models one by one

Where else it has been used: BNM launched in the same year as Singapore's and after the UK's, and its 2024 Green Lane revision follows the wider move from start-up sandboxes toward faster testing tracks for incumbents.

Limits: The page is the regulator reporting on its own programme, as a live dashboard with no archived history, so the figures can change without notice and earlier values cannot be checked. 139 counts applications (the page also calls them applicants), not admissions: BNM publishes no count of participants admitted or graduated, so the share rejected, withdrawn or still in assessment is unknown. The same page's table of solutions currently in the sandbox lists six firms (one dating from June 2022) against the counter's five, so the live-test count is itself inconsistent on the source page. Five live tests after almost ten years is a small number, and the count says nothing about whether tested products reached the market or led to rule changes. It covers one regulator's sandbox; other Malaysian regulators' sandboxes are not counted here.

Adaptability

2 deliveries linked to Institutional responsiveness, Disaster preparedness and recovery.

Malaysiasince 2021still operatingbears on Institutional responsiveness

MySejahtera and the national COVID-19 immunisation programme

Malaysia's national COVID-19 immunisation programme had administered 57,119,777 doses by 31 December 2021, while the MySejahtera application was used to collect 974,134 adverse-event responses for vaccine safety monitoring.

57,119,777 doses, covid-19 vaccine doses administered, 2021-12-31. 974,134 responses, adverse-event responses submitted through mysejahtera, 2021-12-31. Malaysia Ministry of Health, Annual Report 2021, retrieved 2026-08-31.

The move, and what it needed

Malaysia paired a central vaccination command with a single citizen-facing app for registration, appointments, certificates and safety reporting, then used public clinics and contracted providers to move millions of doses through one operational workflow.

Preconditions

  • A national health identity and digital appointment channel
  • Cold-chain logistics and a network of public and private vaccination sites
  • A safety-monitoring process that can connect self-reports to vaccine records

Where else it has been used: A crisis app is useful when it is attached to the delivery chain, not just a status screen. Malaysia's dose and reporting counts show both throughput and the limits of self-reported monitoring.

Limits: Doses and safety-report counts show the ability to mobilise a national vaccination operation, not coverage equity, completed-course protection, clinical outcomes or whether every adverse event was reported. The annual report is produced by the ministry running the programme and the MySejahtera responses are passive self-reports, so neither number is an independent measure of safety or effectiveness.

Malaysiasince 2023still operatingbears on Disaster preparedness and recovery

National flood-warning SMS system

Malaysia's National Disaster Management Agency (NADMA), water and meteorological agencies and telecommunications companies sent more than five million flood-warning SMS messages during the 2023/24 monsoon season and upgraded 442 transmission-tower sites to keep warnings and communications functioning.

5,000,000 messages, flood-warning sms messages sent, 2024-03. 442 sites, transmission-tower sites upgraded for disaster resilience, 2024. National Disaster Management Agency Malaysia, flood-warning system announcement, retrieved 2026-08-31.

The move, and what it needed

NADMA joined hydrology, weather, communications regulation and commercial telcos into one warning workflow, using the mobile network's national reach while requiring operators to harden the physical sites that warnings depend on.

Preconditions

  • A single emergency agency able to trigger messages across competing networks
  • Hydrological and weather data tied to geographies that operators can target
  • Network resilience work funded before the monsoon rather than after an outage

Where else it has been used: Public warnings travel when the alert authority, forecast data and last-mile carrier are joined. Malaysia's system shows the coordination architecture; warning quality still needs independent testing.

Limits: Message volume and tower upgrades show an alert channel and network hardening, not whether warnings arrived before local flooding, were understood, or changed evacuation behaviour. NADMA reports the output itself, and the source does not provide false-alarm rates, geographic reach or outcomes for people who received the messages.

Building

2 deliveries linked to Large project delivery.

Malaysiasince 2015still operatingbears on Large project delivery

MRT Putrajaya Line

Malaysia completed and opened the 57.7-kilometre MRT Putrajaya Line in two phases, with 36 operational stations serving a corridor of about two million people; full operations began on 16 March 2023.

57.7 kilometres, putrajaya line length, 2023. 36 stations, operational putrajaya line stations, 2023. Mass Rapid Transit Corporation Malaysia, Putrajaya Line project page, retrieved 2026-08-31.

The move, and what it needed

Malaysia created a dedicated state delivery corporation, divided a technically complex urban railway into phases and used interchange stations and park-and-ride facilities to make the new line part of a larger metropolitan network.

Preconditions

  • A transport authority able to acquire land and coordinate metropolitan utilities
  • A dedicated project owner with authority over design, procurement and commissioning
  • A network plan that protects interchanges and feeder access beyond the line itself

Where else it has been used: Urban rail delivery travels through institutional ownership and integration. A line can be physically complete while its usefulness still depends on fares, feeders and interchange quality.

Limits: Length and station counts show the physical delivery, not the line's final cost, construction schedule, reliability, ridership or operating subsidy. The project page is maintained by the state-owned delivery corporation and describes the corridor's intended population and ridership rather than independently audited outcomes.

Malaysiasince 2016dismantledbears on Large project delivery

Kuala Lumpurโ€“Singapore high-speed rail, terminated before construction

Malaysia allowed the bilateral Kuala Lumpurโ€“Singapore high-speed rail agreement to terminate on 31 December 2020 and paid Singapore SGD102,815,576 in March 2021 for verified costs incurred on the project and for extending its suspension.

102,815,576 Singapore dollars, compensation paid after hsr agreement termination, 2021-03-29. MyHSR Corporation and Singapore Ministry of Transport, joint compensation statement, retrieved 2026-10-02.

The move, and what it needed

Malaysia used a treaty-level bilateral project to coordinate a cross-border railway, but a change of government, proposed scope changes and successive suspensions exhausted the agreement's final deadline; termination then converted planning work into a compensable sunk cost.

Preconditions

  • A bilateral governance structure with a clear change-control and termination rule
  • Independent cost and demand reviews before scope changes become political commitments
  • A way to preserve useful land and design work when a megaproject is stopped

Where else it has been used: Stopping a project can be a rational decision, but the capability test is whether the state exposes the sunk cost and preserves options. The HSR case keeps cancellation visible instead of counting an announced line as delivery.

Limits: The compensation figure records a bilateral settlement, not the full public cost of years of planning, land work or foregone connectivity. No rail construction was delivered; later proposals to revive or redesign a Malaysian line are separate projects, not evidence that this one operated. The 2016 start year (the bilateral agreement) and the earlier suspensions are not stated in the cited compensation statement; MyHSR's FAQ documents the suspension to 31 May 2020.